My Cart

Close

Return Policy

Explore

NEW IN BODYSUITS JUMPSUITS & ROMPERS PROM DRESS COACHELLA & FESTIVAL SETS HOMECOMING OUTERWEAR WEDDING DRESS EVENING GOWN COSPLAY

 

 

Vanity Potion Boutique gladly accepts returns:

  • of unworn (without any perfume, cigarette, or other odors)
  • unwashed
  • undamaged items, in good condition for resale; or
  • defective merchandise for exchange or refund within 2-3 days after you receive your package.

 

Please note that you will still be responsible for any shipping charges unless the item is returned due to defects or inaccurate information on the website, in which case we will cover your return shipping costs. Unfortunately, we do not offer prepaid return shipping labels to avoid having our customers pay more on top of the cost of the items they purchased. However, we guarantee that in the event that you need to return your purchases, we will do our best to address any issues you may have immediately.

 

How do I return an item?

 Please check the following process:

 

Important Note:

We do not accept returns/refund for custom-made orders, particularly Wedding Dress, Prom Dress and Evening Gowns.

Contact our Customer Care for any return at info@vanitypotionboutique.com

Our customer care will communicate with you to solve any problem regarding an order.



We will send you a return address and RETURNS FORM.

Send us a copy of the receipt or any proof of return shipment with tracking number. As soon as both information is received, we will provide you with an appropriate solution.

We will notify you as soon as we receive your return package.

We will send you an online gift card to the e-mail address associated to the order, you can use the in-store credit to re-order any other items of your choice.

Please email us if you have any other questions regarding our return policy: info@vanitypotionboutique.com.