Vanity Potion Boutique gladly accepts returns:
- of unworn (without any perfume, cigarette, or other odors)
- undamaged items, in good condition for resale; or
- defective merchandise for exchange or refund within 2-3 days after you receive your package.
How do I return an item?
Please check the following process:
We do not accept returns/refund for custom-made orders, particularly Wedding Dress, Prom Dress and Evening Gowns.
Contact our Customer Care for any return at email@example.com
Our customer care will communicate with you to solve any problem regarding an order.
We will send you a return address and RETURNS FORM.
Send us a copy of the receipt or any proof of return shipment with tracking number. As soon as both information is received, we will provide you with an appropriate solution.
We will notify you as soon as we receive your return package.
We will send you an online gift card to the e-mail address associated to the order, you can use the in-store credit to re-order any other items of your choice.
Please email us if you have any other questions regarding our return policy: firstname.lastname@example.org.